Support
If you run into issues with your account, uploads, generations, or billing, reach out and we'll get back to you as quickly as possible.
Email support
Email timberchip@icloud.com for anything urgent, billing-related, or account-specific.
Common questions
Start with a clear, front-facing photo in soft, even lighting. Avoid heavy filters or crops. If it still fails, try a slightly smaller image and make sure your connection is stable.
Your star photos and look gallery live in private, guarded storage tied to your account. We do not make your images public or use them to train unrelated models.
You can update or cancel your plan at any time from the account or billing section in the app. If you need help, email us and we’ll take care of it.