Privacy

Privacy policy

UrSalon stores the minimum information needed to run your account, save your looks, process purchases, and support account-record export or deletion requests.

Account data

We store the account identity provided through Clerk so you can sign in, access saved looks, manage billing history, and use the same account on web and iPhone.

Photos and generated looks

Star Photos, optional reference photos, and generated looks are stored privately and served through authenticated application routes rather than public raw storage links.

Billing records

Purchase, credit, refund, and reversal records are stored so your balance can be fulfilled correctly, reconciled after billing events, and exported from the account area later.

Feedback and support files

Feedback submissions may include optional contact details, descriptions, steps, page context, and private attachments you choose to upload so support can investigate the report.

Export and deletion

You can export a JSON record of account activity from the account page or start account deletion there. The current export does not include image-file downloads for your Star Photo or saved looks. When deletion is accepted, you are signed out immediately and backend cleanup continues shortly after.

Retention and third parties

UrSalon stores the app data needed to provide the service and handle support requests. Payment processors such as Apple and Stripe may retain their own transaction records outside UrSalon so they can meet their billing and compliance obligations.